RadioReference.com Help Desk

Welcome to the RadioReference.com Help Desk. This page lists all the resources you need to get help for any questions you have or problems you are experiencing with any RadioReference.com products.

RadioReference.com Web Site

1. The first place you should go for help and assistance is the RadioReference.com User Forums. There are over 200,000 subscribers in these forums that can assist with local information, frequencies, scanners, and other community related topics. If you have a question, you should always post a message here first.
   
   RadioReference.com User Forums
   
   
2. There is a specifc forum within the user forums that is reserved for help requests related to the site, such as how to find information or how to use specific features: RadioReference.com Help and Administration Forum

RadioReference.com Live Audio Feeds

1. There is a great forum for the discussion of all live audio topics. If you have a question about the live audio feeds on this site, you should always post a message here first.
   
   Live Audio Broadcasting Forum
   
   
2. The Live Audio Administrator can be reached at: audio@radioreference.com
   
   

Logging in to RadioReference.com

1. The login problems support page outlines troubleshooting for login problems to the site. 99% of login issues are addressed by following the items on this page:
   
   Login Problems - Wiki Page
   
   

RadioReference.com CD-ROM

1. The CD-ROM Support page outlines troubleshooting and common issues with the RadioReference.com CD-ROM:
   
   RadioReference.com CD-ROM Support
   
   
2. If you need further assistance or support regarding the RadioReference CD-ROM - you may contact the administration staff at: cdrom@radioreference.com
   
   

Contacting the Administration Staff

Please do not send help requests for frequencies or scanners, instead post a message to the RadioReference.com Forums as indicated above. Please only send emails to the Webmaster for problems related to the site or administration issues.

Examples include userId or password issues, errors or problems with the site, and complaints and reports of abuse.

The Webmaster can be reached at: webmaster@radioreference.com